Southwest Ohio Regional Transit Authority - Metro
  • 041 - Safety
  • OH, USA
  • Salary
  • Full Time

Comprehensive Health, Vision & Dental Insurance (90 days after employment), Free Transportation Pass & Discounted Dependent Passes and Retirement Benefits


Metro is seeking an Operations Training Manager who will be responsible for day-to-day management of transportation-related operator training including but not limited to: New Bus Operator Training, Remedial Training, Refresher Training and Return-to-Work Training.

Effective January 1, 2016, The Southwest Ohio Regional Transit Authority/Metro will not hire nicotine users. All candidates extended an offer of employment will be required to successfully pass a nicotine screening as a condition of employment.

DUTIES:

  • Supervise Transportation Training Specialists
  • Supervise New Coach Operator Training Program
  • Coordinate return-to-work training between, Transit Operations, Human Resources and Training Specialist's
  • Facilitate Operator refresher training including but not limited to: safety, security, customer service, fare box and fare media, customer service, defensive driving or other topics as directed.
  • Facilitate other training as needed (e.g. Road Supervisors, Dispatch, etc.)
  • Work with key stake holders including but not limited to: safety, security, customer service to develop training curriculum for Operator Training
  • Coordinate requested remedial or refresher training between Operations and Training Specialist's
  • Supplement training personnel by performing training activities
  • Manage training budget
  • Ensure Training Standard Operating Procedures are followed and adhered to
  • Monitors performance and attendance, and executes employee recognition, commendation, and discipline
  • Ability to work in compliance with Metro's security policies.
  • Model, facilitate and encourage exemplary internal and external customer service, open communication, collaboration, participation and professional development among staff.
  • Provide a positive work environment that does not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran.
  • Other duties as assigned.

 

QUALIFICATIONS:

  • Communication- Excellent verbal, writing and non-verbal skills. Persuasive, consensus builder.
  • Customer Focus - Excellent problem-solving skills and a desire to exceed customer expectations.
  • Employee Development - Competent in assessing employee skills: coaches, delegates, and supports employee development. Provides constructive feedback.
  • Leadership - Energetic, innovative self-starter, committed to continuous improvement and creative problem-solving.
  • Professional Integrity - Exhibits and values commitment, leadership, accountability, diversity, honesty, fiscal responsibility, and the ability to maximize resources.
  • Proficiency - Able to multi-task, plan and measure results, create and analyze data, excellent computer skills, accuracy and attention to detail, excellent project management skills.
  • Bachelor's Degree (four year college or university) in a transportation or education- related discipline preferred.Minimum of five years' experience in urban bus transportationKnowledgeable of federal, state transportation regulations and programs (DOT, FTA, ODOT).
  • Working knowledge of word processing, spreadsheets, presentation programs, internet, and email.
  • Excellent communications skills.
  • National Safety Council DDC Instructor
  • Nationally Recognized Training Instructor (e.g. Transportation Safety Institute).
  • CDL preferred.
Southwest Ohio Regional Transit Authority - Metro
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